This Privacy Policy explains how Vileson Trade FZCO ("we", "us", "our"), registered at Premises No. DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE, collects, uses, and protects personal data when you visit or shop at BuyEcoClean.shop.
We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("PDPL").
We collect personal data that you provide directly to us, and some data collected automatically when you use the site.
We do not collect or store your full card number or payment credentials. Payment is handled entirely by Ziina, our payment processor — see Section 5.
We use analytics tools to understand how visitors use our site, including Google Site Kit and our own in-house analytics platform. These tools may use cookies or similar technology to collect information such as pages viewed, time on site, and general location (derived from IP address), and to distinguish genuine visitors from automated bot traffic.
This data is used in aggregate to improve the site and is not used to make automated decisions that produce legal or similarly significant effects about you.
You can control cookies through your browser settings. Disabling cookies may affect some site functionality, such as staying logged in to your account.
We share personal data only where necessary to run the business, and only to the extent required:
We do not sell your personal data to any third party.
Our site and the data it collects are hosted on secured servers with encrypted connections (SSL/HTTPS). We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security of data transmitted to us.
We retain account and order data for as long as your account remains active, and for a reasonable period afterward to meet accounting, tax, and legal obligations under UAE law. Newsletter email addresses are kept until you unsubscribe.
Under the PDPL, you have the right to:
To exercise any of these rights, contact us using the details in Section 11.
Some third-party tools we use, including Google Site Kit, may process data on servers located outside the UAE. Where this occurs, it is subject to that provider's own data protection safeguards and terms.
Our site is intended for use by adults purchasing household products, including for use around children in the home. We do not knowingly collect personal data directly from children, and accounts must be created by an adult.
For any question about this Privacy Policy or to exercise your data rights, contact us by email at customer-care@buyecoclean.shop or on WhatsApp at +971 56 319 6134.
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after a change constitutes acceptance of the updated policy.